Verification and Know Your Customer (KYC) act as the first line of defence against fraudulent activities. It helps to confirm the identity of Service Providers, ensuring they are who they claim to be. This step is crucial in preventing scams and maintaining a safe platform for all users. At GetTrusted, we take this process seriously, utilizing various verification methods to authenticate the identities of our Service Providers.

Identity Verification
At GetTrusted, we conduct a thorough Identity Verification process that involves three critical steps. First, we examine a government-issued ID or passport provided by the Service Provider to match their photo and personal details with their profile. Next, we perform a liveness check, a real-time verification to confirm the Service Provider is the genuine holder of the ID, preventing any fraudulent use of identity. Lastly, phone verification is carried out to ensure the Service Provider’s contact number is active, facilitating reliable future communication. These measures collectively ensure the integrity and security of our platform by authenticating the identities of Service Providers.

Interview Verification
The Interview Verification process at GetTrusted isn’t your typical interview. It’s an interactive experience that allows freelancers to answer questions through video responses. This format provides a comprehensive view of the freelancer’s communication skills, expertise, and work ethic, all of which are crucial for successful collaborations on the platform. This innovative process offers the flexibility to create video responses at any convenient time and place, eliminating the need for scheduling and aligning calendars. 

Address Verification
In certain rare situations, we might request additional proof of address to prevent any misrepresentation. This process adds an additional layer of trust and reliability, which is particularly important for local or region-specific services. Address verification ensures that the Service Provider’s provided physical address is valid and accurate.

Data Collection
The KYC process involves collecting data that verifies the identity and qualifications of the Service Provider. This includes personal information, contact details, and documents that prove the individual’s professional abilities and integrity.

Compliance and Legal Framework
KYC ensures that the platform complies with legal and regulatory requirements, preventing money laundering, fraud, and other illegal activities. Adherence to these laws is crucial for operating a global platform like GetTrusted, as it varies from one jurisdiction to another.

Privacy and Data Security
In collecting and processing personal and professional information, GetTrusted places the highest priority on privacy and data security. The platform employs advanced security measures to protect user data, ensuring that all information is handled with the utmost confidentiality and integrity.

GetTrusted checks everyone carefully to make sure the platform is safe and follows the rules. This helps build trust and keeps the website easy and secure for everyone to use. By doing this, GetTrusted wants to be the best place for users all over the world, making sure everyone can work together well.