Processes & Quality Checks
3 MIN READ
Feb 16, 2024 at 9:32PM

GetTrusted stands as a strong keeper of quality and excellence in the freelancing and IT service industry. As a Service Provider on our platform, integrating into our system of rigorous processes and quality checks is essential. These practices are not just procedures; they are a commitment to upholding the highest standards in every Project. Here’s how our approach to quality checks and dispute resolution sets us apart.

At GetTrusted, each service category comes with its own set of technical quality guidelines. These guidelines are tailored to the specific requirements and standards of each category, ensuring that all projects undertaken meet the highest quality benchmarks. Our team constantly monitors these guidelines and Project executions to ensure compliance. This vigilant approach guarantees that every Project delivered on GetTrusted aligns with these robust standards, thereby maintaining our commitment to delivering the best quality across all categories.

We actively check the Project deliveries by Service Providers to ensure they meet our quality standards. This process involves reviewing the completed work against the set guidelines and standards for each Project category. By doing this, we maintain a high level of quality assurance across all Projects on our platform, ensuring that the services provided meet both our criteria and the expectations of our Clients.

Selective Code Quality Checks: While we maintain high standards across all Projects, code quality checks are performed based on specific Client requests during the Project initiation phase. This flexibility allows us to tailor our quality assurance process to meet the unique needs and expectations of each Client.

Ensuring Code Excellence When Requested: When a Client opts for code quality checks, we ensure that the code developed meets the highest standards of functionality, efficiency, and security. Our approach is comprehensive, assessing everything from code structure to scalability and performance.

Robust Project Management Standards & Checks: Our own standards for Project Management are designed to ensure that every project is handled with utmost efficiency and clarity. This means structured Project tracking, clear milestone definitions, and ensuring that deliverables align with project objectives.

Proactive Issue Mitigation: Our process isn’t just about ticking off checkboxes; it’s about proactively identifying and addressing potential issues before they escalate. This forward-thinking approach minimizes risks and ensures smoother project execution.

Internal Technical Expertise at Your Service: We have an in-house technical team, a group of experts who are ready to step in whenever needed. Whether it’s offering support during the Project or providing insights, our team is a valuable resource for our Service Providers.

Impartial Judges in Dispute Resolution: In instances of disputes regarding Project quality, our unique approach involves taking three technical specialists from the same industry and skill set to provide an independent judgment. This impartial panel ensures that any decision made is fair, informed, and in line with industry standards.

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