Icreon

Name: Icreon
Rating: 5

5.0

Founded in 2000

updated August 10, 2023

Washington

Speaks English, Spanish

EST, CST, MST, PST, AKST, HST time zone(s)

CONTACT NOW

About Icreon

Icreon is a leading digital transformation and customer experience agency that combines human-centered design and innovation with engineering capabilities. With over 20 years of experience, Icreon is trusted by Fortune 500 companies, non-profits, and associations to provide end-to-end digital transformation services and create exceptional websites, software, and digital experiences. We specialize in enterprise digital transformation, offering services such as CX strategy and design, custom software design and development, enterprise website development, and enterprise digital commerce development. Our expertise also includes machine learning, AI, and personalization, as well as composable architecture. Our consulting, engineering, and design teams possess the necessary scale and strategic direction to bring solutions to market quickly, delivering both short-term and sustainable value that creates competitive advantages. Drawing from extensive experience in large-scale projects, behavioral science, and user experience, we consistently deliver meaningful digital experiences that are enjoyed by millions of people. As a technology agnostic company, we have a wide network of enterprise digital technology partners to help overcome any business challenges. Some of our partnerships include Sitecore Platinum Partner, Optimizely Partner, Adobe Experience Manager (AEM) Partner, AWS, Azure, and many others. Headquartered in New York City, Icreon has a team of 350+ experts across offices in Washington D.C., Los Angeles, Miami, New Delhi, and London. With a 97 percent client retention rate, we are trusted by companies like New York Road Runners, Diligent Corporation, Jazz Pharmaceuticals, Johnson Controls, ASTM International, and the National Geographic Channel to fulfill their customer experience transformation needs.

Mission

To enable businesses to thrive in the digital age by providing innovative solutions that enhance productivity, enhance customer experiences, and drive sustainable growth. We are committed to building long-term partnerships with our clients, delivering exceptional results through our expertise in digital technology and our unwavering dedication to excellence. With a customer-centric approach, we aim to be the trusted partner that empowers organizations to transform their operations, streamline processes, and stay ahead of the competition in an ever-evolving business landscape. As leaders in the United States, we strive to create a positive impact on businesses across industries, driving innovation and helping our clients achieve their full potential.

Values

To empower businesses in the United States and beyond with innovative technology solutions, driving growth, boosting efficiency, and enhancing customer experiences. Through our expertise, commitment to excellence, and relentless focus on delivering measurable results, we strive to be the trusted partner that transforms businesses into digital leaders in their industries. Our mission is to enable businesses to embrace the power of technology, harness its potential, and stay ahead in an ever-evolving digital landscape.

Why Choose Icreon

and International IT Services is the ideal choice for all IT projects due to their extensive experience, innovative solutions, and commitment to delivering exceptional results to customers in both the United States and abroad.

Aggregate Rating

overall review rating

5.0

see all 5

Price/quality

4.9 / 5

Schedule (Timing)

4.9 / 5

Communication

4.9 / 5

Willing to Refer

4.9 / 5

Icreon Reviews

Mason Thompson Financial Controller

Icreon

Search Engine Optimization

Real estate

Price/quality

Schedule (Timing)

Communication

Willing to Refer

7/15/2021

Icreon stands out for its exceptional Search Engine Optimization services..

Their team's attention to detail, technical expertise, and commitment to client satisfaction have truly impressed us..

They went above and beyond to ensure our requirements were met, and their innovative solutions have positively impacted our business..

Their professionalism and proactive approach make them a reliable partner for any organization looking to elevate their operations through Search Engine Optimization solutions.

Mason Thompson Account Manager

Icreon

Ecommerce Development

Legal

Price/quality

Schedule (Timing)

Communication

Willing to Refer

2/23/2023

The experience of collaborating with Icreon for their Ecommerce Development services has been nothing short of exceptional..

Their skilled team not only understands the intricacies of our industry but also showcases an unmatched dedication to solving complex challenges..

Their solutions have elevated our business by optimizing processes and improving efficiency..

The team's proactive communication, problem-solving skills, and attention to detail have made the entire partnership smooth and successful. We are truly grateful for their professionalism and technical expertise that have made a significant positive impact on our operations.

Alexander Moore Business Development Manager

Icreon

Search Engine Optimization

Logistics & Supply Chain

Price/quality

Schedule (Timing)

Communication

Willing to Refer

6/26/2023

Thanks to the experience of the Icreon team, we were able to find good developers and launch the product development in a short time..

I also want to say that the level of developers exceeded all expectations..

We are planning to use them in the future..

Isabella Taylor Public Relations Officer

Icreon

Other Digital Marketing

Real estate

Price/quality

Schedule (Timing)

Communication

Willing to Refer

11/6/2021

Icreon exemplifies professionalism and excellence in the realm of Other Digital Marketing services..

Their attention to detail, coupled with their ability to deliver under pressure, positions them as a partner of choice for businesses seeking impactful solutions..

Ava Harris Systems Administrator

Icreon

Other Digital Marketing

Other Industry

Price/quality

Schedule (Timing)

Communication

Willing to Refer

12/27/2021

We can't speak highly enough about Icreon..

Their Other Digital Marketing solutions have been a game-changer for us..

Their team's expertise and proactive approach set them apart..

They worked closely with us to understand our unique needs and provided solutions that aligned perfectly. The impact on our efficiency and bottom line has been remarkable. Their professionalism and dedication make them a reliable partner for any organization seeking top-tier Other Digital Marketing services.

List of Services Provided

Service Name

Experience Level

Related Reviews

Starting From

Web Development

3 projects completed

$200,000 to $999,999

Search Engine Optimization

1 project completed

Confidential

Ecommerce Development

2 projects completed

Confidential

Application Development Services

8 projects completed

$1,000,000 to $9,999,999

Other Digital Marketing

1 project completed

$50,000 to $199,999

List of Industries Provided

Industry Name

Experience Level

Related Reviews

Starting From

Manufacturing

5 projects completed

$200,000 to $999,999

Consumer Products

3 projects completed

$50,000 to $199,999

Human Resources

1 project completed

$50,000 to $199,999

Education

2 projects completed

$200,000 to $999,999

Legal

1 project completed

$1,000,000 to $9,999,999

Other Industry

1 project completed

Confidential

Real estate

1 project completed

Confidential

Logistics & Supply Chain

1 project completed

$1,000,000 to $9,999,999

Key Benefits of Working with Icreon

Working with Icreon offers the benefits of experienced teams, strategic direction, and a track record of delivering meaningful digital experiences for leading Fortune 500 companies, non-profits, and associations.

The First Benefit: Trusted by Leading Fortune 500 Companies for End-to-End Digital Transformation Services One of the first benefits of working with Icreon is their extensive experience and track record in delivering end-to-end digital transformation services. With over 20 years of experience, Icreon has established itself as a trusted partner for leading Fortune 500 companies, non-profits, and associations. Their expertise in human-centered experience design and innovation, combined with their ability to engineer at scale, allows them to provide the strategic direction and resources needed to bring solutions to market faster. By leveraging their learnings from past projects and their deep understanding of behavioral science and user experience, Icreon consistently delivers meaningful and enjoyable digital experiences to millions of users. This proven track record in delivering successful digital transformations is a significant advantage for businesses looking to create a competitive edge. read more

Leveraging Cutting-Edge Technology for Personalized Experiences One of the key benefits of working with Icreon is their expertise in enterprise digital transformation. With over 20 years of experience, they have established themselves as trusted partners for leading Fortune 500 companies, non-profits, and associations. Their comprehensive range of services includes CX strategy and design, custom software design and development, enterprise website development, and enterprise digital commerce development. They also specialize in areas such as machine learning, AI, and personalization, as well as composable architecture. By leveraging their consulting, engineering, and design teams, clients can accelerate their time to market and gain a competitive advantage. Icreon's track record of delivering meaningful digital experiences enjoyed by millions of people is a testament to their ability to create sustainable value for their clients. Additionally, Icreon's technology agnostic approach and partnerships with leading digital technology providers ensure that they can overcome any business challenge their clients may face. With a global presence and a 97 percent client retention rate, Icreon is a trusted partner for companies looking to transform their customer experience. read more

Leveraging Expertise and Partnership Network: Machine Learning, AI, and Personalization One of the benefits of working with Icreon is their expertise in machine learning, AI, and personalization. They understand the importance of leveraging data and technology to create personalized and customized experiences for users. By incorporating machine learning and AI algorithms, they can analyze user behavior and preferences to provide targeted recommendations and customized content. This enhances the overall customer experience and increases user engagement. Additionally, their expertise in personalization allows them to create tailored experiences for different user segments, ensuring that each individual feels valued and catered to. Working with Icreon in this area can help companies stay ahead of market trends and deliver highly personalized experiences that drive customer satisfaction and loyalty. read more

The team is working in those

Locations and Time Zones

Washington

EST, CST, MST, PST, AKST, HST time zone

Speaks English, Spanish

CONTACT NOW

What Icreon clients say

Reviews Summary

After analyzing the reviews for Icreon, we have assessed a total of 13 reviews from various industries.

Reviewer industry: Manufacturing.
Summary: Icreon's outputs have been widely used by clients across different platforms such as sales decks, landing pages, and webinars. The client had an excellent experience working with them and plans to use their services again in the future. Icreon impressed the client with their detailed approach, going beyond expectations.

Reviewer industry: Consumer Products.
Summary: The client in this industry experienced a significant increase in engagement rates and average order value after working with Icreon. The team delivered fast and exceeded expectations, while also being highly flexible with directional changes.

Reviewer industry: Human Resources.
Summary: All stakeholders involved in the project were pleased with Icreon's work. The team demonstrated a strong understanding of the complexities of the industry and project, resulting in a positive engagement. Their ability to collaborate with multiple teams and integrate requirements was impressive.

Reviewer industry: Education.
Summary: Icreon played a critical role in helping the company transform their software, delivering on requirements and providing cost- and time-saving ideas. The trustworthy team facilitated a strong working relationship with minimal oversight.

Reviewer industry: Legal.
Summary: Icreon's solution streamlined and optimized the partner's system, delivering above and beyond expectations. The team's commitment, accommodation, and receptiveness to feedback were highly valued.

Reviewer industry: Other Industry.
Summary: Icreon's core strengths include their willingness to take on challenging projects and their meticulous approach to design and development.

Reviewer industry: Real Estate.
Summary: Icreon's team expansion directly contributed to the company's overall growth and success. The team successfully handled the creation of new software solutions and project management while providing transparent management and 24/7 support.

Reviewer industry: Logistics & Supply Chain.
Summary: Icreon's new software allowed customers with varying technical knowledge to navigate the platform easily. The team's strong organization, collaborative approach, and flexible scheduling were commended.

Despite the positive feedback, it was recommended that Icreon should reduce the frequency of unexpected turnover in dedicated project teams in order to provide more consistent service. In general, Icreon has demonstrated their technical expertise, commitment to quality work, and ability to exceed client expectations.

Icreon is a company that specializes in various types of projects, including website development, web redesign, e-commerce design and development, software development, digital marketing, and more. They have worked with clients in industries such as smart building technology, security products, yoga products, healthcare and retirement, manufacturing, global training, textiles, securities litigation law, tool manufacturing, fitness events, boxing fitness, real estate tech, education management, and logistics.

The budgets for these projects range from confidential to $1,000,000 to $9,999,999. Icreon's services include content development, web redesign, SEO, e-commerce development, UI/UX design, platform development, development outsourcing, IT support, custom software development, digital marketing campaigns, app development, resource engagement, and enterprise app modernization. They utilize various technologies such as Sitecore, PHP, iOS, Android, Microsoft Azure, Java, and Drupal.