E-Satisfaction

About E-Satisfaction

Established in 2012, E-satisfaction is a prominent IT solutions company that specializes in the management of customer interactions, both pre- and post-sales. Based in Lyon, Limonest, France, we have successfully executed over 10 projects with excellence. Renowned for offering top-notch Lyon PPC Services, we take pride in our proficiency in multilingual customer support across languages including French, English, Dutch, German, Spanish, and Italian. Our service offerings encompass everything from pre-sales advice to post-sale surveys, order processing, and consumer service. With a unique inclination toward e-commerce, agri-food, and automotive sectors, our seamless approach paired with human, professional relationships sets us apart in the industry. As a vital subsidiary of GENKY, our growth agenda thrives upon integrating human expertise with digital prowess including data management, sales, conversational agents, and lead management. With a team of competent experts, we ensure a full-fledged customer relationship management that extends throughout the customer journey. At E-satisfaction, we aspire to outsource your customer relation needs in an entirely transparent and effective way. Lay back and let us drive your customer experience landscape to unparalleled heights!