About GetTrusted
What is GetTrusted and how is it different from other freelance platforms?
GetTrusted is an on-demand managed services platform that connects businesses with top-vetted experts across 100+ skill sets through a subscription model. Unlike typical freelance platforms that merely connect clients with individuals, GetTrusted provides end-to-end solutions. We offer fully managed teams, project management, and quality assurance, ensuring a higher level of reliability and quality. For experts, this means consistent project flow, managed engagements, and reliable income without the need to constantly seek out new clients and manage all project aspects on your own.
Getting Started with GetTrusted
How do I become a GetTrusted expert? What is the application process?
To become a GetTrusted expert, you’ll need to go through our vetting process. The typical steps are:
- Application: You submit an application outlining your skills, experience, and areas of expertise.
- Skill Assessments: You’ll undergo rigorous skill-specific tests to validate your technical abilities.
- Portfolio and Credential Reviews: We carefully examine your portfolio and past work to assess the quality and relevance of your experience, as well as verify your credentials.
- Communication Evaluations: We evaluate your communication skills to ensure clear and effective collaboration.
- Background and Reference Checks: We conduct thorough background and reference checks to verify your credentials and reliability.
- Onboarding: Once you pass the vetting process, you’ll be onboarded into the GetTrusted network and become eligible for project assignments.
How long does the vetting process take? How difficult is it to get accepted?
The vetting process typically takes between 1 to 2 weeks, depending on the volume of applications and the specific skill assessments required for your expertise. The acceptance rate is competitive as we aim to maintain a network of only top-tier talent. We are looking for experts with proven skills, strong communication abilities, and a track record of delivering high-quality work. Preparation is key – ensure your portfolio showcases your best work and be ready to demonstrate your skills in the assessments.
What skills and expertise are you looking for?
GetTrusted works with businesses across various industries and seeks experts in over 100+ skill sets. These include, but are not limited to: software development (frontend, backend, mobile, full-stack), design (UI/UX, graphic, product), marketing (digital, content, SEO, social media), project management, business analysis, and more. We are continuously expanding our network to cover diverse skill categories, so if you have a specialized expertise, we encourage you to apply.
Projects and Work Arrangements
What types of projects can I expect to work on through GetTrusted?
You can expect to work on a wide variety of projects, depending on your skills and client needs. Projects can range from short-term tasks to longer-term engagements, and may include:
- Developing new software applications or features
- Designing websites, mobile apps, or marketing materials
- Implementing digital marketing strategies
- Providing consulting or advisory services
- Managing projects and ensuring successful delivery
We strive to match you with projects that align with your skills and interests. You’ll have the opportunity to work with diverse clients across different industries, gaining varied and valuable experience.
Will I be an employee of GetTrusted or work as an independent contractor?
Experts in the GetTrusted network work as independent contractors. This provides you with flexibility and control over your work. You are responsible for your own taxes and benefits as a contractor.
What is the typical time commitment for projects? Can I work part-time or full-time?
The time commitment varies depending on the project and client needs. We offer a range of engagements, from part-time to full-time opportunities. You can indicate your availability and preferred commitment level during the onboarding process, and we will strive to match you with projects that fit your schedule. Many experts find consistent, substantial part-time or full-time work through GetTrusted.
Where do GetTrusted experts work? Do I need to work on-site?
GetTrusted experts work remotely from their locations around the world. Our model is designed for remote collaboration, providing flexibility and access to global talent. On-site work is generally not required. In exceptional cases, on-site arrangements might be considered for specific projects; however, this is evaluated on a case-by-case basis and would be discussed and agreed upon in advance.
Compensation and Payment
How much can I earn as a GetTrusted expert? What are the pay rates?
Earning potential on GetTrusted is highly competitive and depends on your skill set, experience level, and the type of projects you work on. Pay rates are project-based and are determined considering market rates for your expertise, project complexity, and client budgets. GetTrusted is committed to ensuring fair and attractive compensation for our experts. Specific rates for projects will be discussed and agreed upon before you begin work. We aim to provide consistent and reliable income streams for our experts.
How and when will I be paid? What are the payment terms?
GetTrusted uses an escrow payment system to ensure secure and timely payments. Clients fund the escrow account upfront, and funds are released to experts upon client approval of completed deliverables. Payment frequency is typically monthly, but can be adjusted based on project agreements. You will receive detailed invoices and payment breakdowns. We offer various payment methods for your convenience, including bank transfers and other online payment solutions depending on your location.
Are there any commissions or fees deducted from my earnings?
GetTrusted operates on a zero-commission model for clients, and we strive to maintain a highly efficient system for experts as well. While GetTrusted does not charge commissions in the traditional marketplace sense, a service fee is factored into the rates to cover the costs of platform operation, project management, vetting, and ensuring consistent project flow and expert support. This fee structure allows us to provide comprehensive services and benefits to both clients and experts.
Support and Communication
Who will be my point of contact at GetTrusted? What kind of support will I receive?
For each project, you will be working with a dedicated project manager (PM) from GetTrusted. Your PM serves as your primary point of contact, coordinating communication, managing project scope, ensuring smooth workflow, and resolving any issues that may arise. The PM team is there to support you throughout the project lifecycle, allowing you to focus on delivering your expertise. GetTrusted also provides resources and support for onboarding, payment inquiries, and general platform assistance.
What communication tools and processes are used for project collaboration?
GetTrusted utilizes standard communication tools to facilitate seamless project collaboration. This typically includes email, instant messaging platforms (like Slack or similar), and video conferencing for meetings and check-ins. The specific tools and communication processes may be tailored to client and project needs, and your project manager will provide clear guidelines at the project outset. We emphasize clear and consistent communication to ensure project success.
Expert Availability and Project Matching
How are experts matched to projects? How quickly can I expect to get my first project after joining GetTrusted?
Our project managers carefully match experts to projects based on a variety of factors, including your skills, experience, industry expertise, availability, and project requirements. We strive to find the best possible fit to ensure project success and expert satisfaction. The time it takes to get your first project can vary depending on current client demand and the alignment of your profile with active project needs. However, we are proactive in seeking out projects for our experts and aim for a quick turnaround in project assignments once you are onboarded. Actively maintaining your profile and communicating your availability to your project manager can also help expedite the matching process.
What if I am unavailable for a period of time? Can I control my availability for projects?
Yes, you have control over your availability for projects. You can communicate your availability and any upcoming periods of unavailability to your project manager. We understand that experts have varying schedules and commitments, and we aim to accommodate your availability preferences when matching you with projects. Maintaining open communication with your PM about your schedule is key to ensuring effective project planning and expert allocation.
What happens if a project ends or if there is a gap between projects?
GetTrusted is focused on providing consistent project flow for our experts. When a project nears completion, your project manager will proactively work to identify and match you with new projects that align with your skills and availability. While occasional gaps between projects are possible, we strive to minimize these gaps and keep our experts continuously engaged. Actively communicating your availability and preferences to your PM helps us in this process. Our subscription model is designed to generate a consistent stream of projects for our expert network.
Legal and Intellectual Property
Who owns the IP rights to the work I create for clients through GetTrusted?
As a GetTrusted expert, you will be creating work for clients, and the intellectual property (IP) rights for that work are typically transferred to the client upon successful completion and payment for deliverables. This is standard practice for client service engagements. The specifics of IP ownership will be outlined in the contract documents for each project. GetTrusted ensures that experts are protected and compensated for their work while also respecting client IP needs.
What legal agreements do I need to sign to work with GetTrusted?
As a GetTrusted expert, you will be required to sign a Master Service Agreement and a Confidentiality Agreement with GetTrusted. These agreements outline the terms of your engagement with GetTrusted, including payment terms, IP rights, confidentiality obligations, and other legal aspects. You will have the opportunity to review these documents during the onboarding process. We prioritize a transparent and legally sound framework for our expert engagements.
If you have any further questions not covered in this FAQ, please don’t hesitate to reach out to our expert onboarding team!
